Kinesis seeks talented and dedicated team members.
Kinesis is a growth-oriented company that develops innovative desktop and mobile software solutions for the advancement of market research. Knowing that great ideas come from everywhere within the organization, Kinesis fosters a dynamic work environment where employees are recognized as the company’s most valuable assets. Joining Kinesis means utilizing cutting-edge technologies, collaborating with talented coworkers, and charting your course for career success. All positions include benefits. Unless otherwise noted, positions are located at the Austin, TX headquarters.
To apply for a position, please email your resume and salary requirements: click here
Senior Systems Administrator
Web Applications Developer
Programmer / Technical Support Representative
Senior Client Services Representative
Senior Systems Administrator Be a core team member that manages and enhances our hosted application LAMP service architecture and internal IT services. The best candidate is one who is able to look ahead to how our business requirements are changing and find solutions to meet those needs and the needs of our customers. Responsibilities:
- Explore ways to improve efficiency and maximize and optimize performance
- Establish policies and procedures for production installation, configuration, and maintenance
- Build tools, scripts, and operating procedures for continuous efficiency improvement
- Fault detection, isolation, resolution, and root cause analysis
- Capacity planning
Qualifications:
- 7-10 years of industry experience
- Expert knowledge of Linux systems administration (RedHat, Ubuntu, CentOS)
- Managing LAMP servers in a Highly-Available, 24×7 production environment (8-10 years)
- Expert-level scripting skills using Unix scripting toolkits (bash, sed, awk, etc)
- MySQL 5.5 scripting and maintenance (replication)
- Demonstrated knowledge of systems and infrastructure security
- Operational experience supporting large, high-volume sites
- Demonstrated experience working with monitoring and analytics tools (e.g. Zabbix)
- Working knowledge of deployment and distribution automation tools (YUM, Puppet, RPM, etc)
- Experience of VMWare virtualization solutions
- BS degree in a technical discipline (Computer Science or Computer Engineering is preferred).
Nice-to-haves:
- Asterisk
- Bulk e-mail delivery management
- Storage administration experience, especially with Hitachi AMS
- MySQL database administration experience
- Virtual systems build and management utilizing VMware
- Memcached and APC
- HAproxy
- Stunnel
- Cisco Networking (switches, firewalls)
- Firewall
- Google Apps
- PowerMTA
- Brocade
- Sonicwall
Web Applications Developer Work with a team of applications developers on product maintenance as well as new feature rollouts for high traffic web and mobile applications. High degree of emphasis upon GUI / intuitive user interface. Qualifications (minimum of three years experience in the following):
- Building interactive web applications with PHP
- Experience with transactional databases and SQL language (MySQL, InnoDB preferred)
- Excellent knowledge in HTML, CSS and Javascript including DOM & Ajax.
- Good understanding of object oriented programming
- Good understanding of Linux operating system (Redhat Enterprise Linux)
- Attention to detail
The following will be considered as a plus:
- Prior experience with SOAP and XML
- Experience with JQuery, YUI or Prototype.
- Photoshop and image processing/manipulation
- Understanding of statistical methods and calculations
- Prior knowledge of market research industry and methodologies
- Understanding of mobile technologies such as XHTML MP.
- C-programming skills
- Mobile application programming experience
- Bachelor’s degree or higher in Computer Science or Computer Engineering
Programmer / Technical Support Representative (positions available in both Austin and London offices) This candidate will create online surveys using application software and provide support to customers, partners and the internal team, using a GUI-based, proprietary software package. The candidate will also participate in troubleshooting of customer issues, and, on occasion, testing of new product features as they are rolled out, including logging product defects and requested enhancements and documenting findings for the product development team. The candidate must be self-motivated/proactive, possess the ability to work effectively in a team environment and to establish sound working relationships with team members and customers. This is a ground-floor opportunity to develop technical skills while learning with other team members. Responsibilities:
- Provide technical support via phone and email
- Program surveys while meeting customer deadlines, which requires careful attention to detail, ability to make changes quickly “on the fly,” and desire to maintain a high level of quality in the end product
- Proactively identify, research and resolve technical problems for customers, logging product defects and enhancements if needed
- Escalate critical issues to other members of the organization when necessary/appropriate
Qualifications (a combination of some of the following skill sets will be considered):
- SELF-STARTER A MUST
- High school degree or equivalent, some college preferred
- Strong verbal, analytical and problem-solving skills
- Ability to serve as integral part of a team to achieve team goals while maintaining a focus on individual performance
- Experience with HTML, CSS and programming languages such as PHP and Javascript preferred
- Experience with web technologies, web applications and wireless products a plus
- Any knowledge of market research methodologies a plus
Senior Client Services Representative (positions available in both Austin and London offices) This candidate will play an intermediary role between account management and production staff, managing the majority client communications for dedicated and overseeing projects for specific clients as well as ad hoc projects that may arise from time to time. The candidate must possess the ability to work effectively in a team environment and to establish sound working relationships with team members. The position requires a desire to be helpful and provide proactive customer service. Strong time management skills are also required to juggle daily activities. Projects are highly technical in nature and require a high level of comfort with basic programming languages such as html, javascript, and CSS. These responsibilities entail:
- Managing day-to-day operational aspects of a project and scope to ensure that delivery is timely and up to quality standards
- Programming of project deliverables in some instances
- Reviewing all deliverables prepared by team before passing to client
- Ensuring that proper quality control measures have been utilized and all client requests are documented
- Minimizing exposure and risk on projects through clear client communications, setting proper expectations with clients, and retention of appropriate documentation.
- Ensuring project documents are complete, current, and stored appropriately
- Assisting in invoicing as needed
- Providing training to new clients as needed
Education/Experience:
- SELF-STARTER A MUST
- College degree required
- 2+ years in market research and/or project management required
- Strong technical aptitude required, with some knowledge of html, javascript, and CSS desirable.
- Experience with SPSS, Wincross, and/or other market research software packages highly desirable
- Strong analytical and problem-solving skills
- Basic knowledge of survey statistics desired