Kinesis strives to provide the highest level of customer satisfaction.
Kinesis endeavors to maximize the value of our software solutions within your organization by understanding your needs and aiding your growth. Our support team’s mission is to be readily available to our customers – to answer questions and to resolve any issues as quickly as possible. Kinesis believes our faithful customer service will fully measure up to your expectations.
The customer support team is knowledgeable, efficient, and dedicated to making our clients’ experience with Kinesis a truly positive one. Kinesis utilizes a state of the art ticket system for timely tracking of inquiries and for faster routing to the first available representative. Extended hours and overnight support is available so that issues can be addressed as efficiently as possible.
In addition, an extensive WIKI is available to provide Kinesis customers with 24-7 access to support information. It contains up-to-date user guides, FAQs, best practices, programming examples and more.
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