Kinesis Survey™

Online and wireless survey and feedback solution

Kinesis Survey™ is a comprehensive, web-based software solution for designing, launching, and reporting on market research surveys. The solution integrates seamlessly with Kinesis Panel™, supporting the most complex of survey designs and high-volume survey traffic with an intuitive user interface that automates common market research programming tasks.

Kinesis Survey™ is the only licensable multi-mode (web/wireless), multilingual survey solution available. It supports a wide array of features and the most robust real-time reporting tools in the industry! The user interface of Kinesis Survey™ is brandable, including the default survey templates, urls, and general look and feel of all the reporting tools.

With a variety of pricing options, Kinesis Survey™ can support small market research firms as well as those on a global scale, with both hosted and self-hosting options available and a variety of server options.

Training time and support expenses are minimal, as most routine market research programming tasks are automated. Users will find point-and-click functions for such tasks as summing up columns of number inputs, rotating concepts, attaching “other, specify” boxes to questions, and randomizing options, table rows/columns, and even blocks of questions. Flexible table design takes only seconds. With so many automated functions, test time is minimal when compared with other solutions.

Kinesis Survey™ provides many unique features not readily available with other tools. Take a look at the Flash-based file uploader, Web2.0 AJAX based controls, DOM drag ‘n drop, and dynamic imaging functions such as the first-of-its-kind ViewProtect® image protection system that all come standard in Kinesis Survey™. Please visit our demos or contact for an in-depth demo and discussion of the best solution for your firm.

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Translations utilize an XML document format which is compatible with SDLX and similar translation software commonly used by translators. By maintaining an XML document format, the translation software utilizes translation memory and fully automates translations of similar sentences and phrases, therefore reducing the cost and time needed to translate similar surveys.

Top 3 reasons to choose Kinesis Survey™

Customer support
Kinesis customer support is the best trained and the most responsive customer support team you have probably ever dealt with. We are available via email or phone, with a knowledgable and friendly customer support representative to talk to. Our target is to provide you with a reply in 15 minutes and solve issues within an hour. Most of the time we beat our own target.

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Technology
Kinesis Survey™ is built from the ground up by using open standards, offering industry-leading reliability and interoperability. We know reliability is of paramount importance -- as data collection is the lifeblood of the industry. Kinesis Survey™ only uses technologies and third-party software known to archive very high reliability and performance. This goal has also paid off -- we provide the best possible overall survey service in the world. Our servers incur less than 4 hours of downtime in any given year, providing industry-leading 99.9%+ uptime.

User interface
What separates Kinesis Survey™ from its competitors is the intuitive user interface coupled with the most advanced and innovative features found in any survey solution. Consider the cost savings of reduced training, reduced errors, and reduced survey build time! At Kinesis Survey Technologies™, the focus is customer-driven -- we produce tools and features based on your feedback. In fact, over 75% of the new feature development is customer-driven.

Kinesis Survey™ The survey editor

Some of the standard features in Kinesis Survey™:

Full multilingual support via XML-based translation
Multimode web, wireless and PDA surveys
The most intuive survey software on the market, save on training and support!
Complex and nested branching; ability to define nested conditional groups
Piping of responses and question subsets into subsequent questions and tables
Data pre-population into hidden or displayed fields (via URL + CSV)
Rotation with anchors of questions, tablerows, table columns, choices, question groups and more
Random sequencer with built-in random link groups and anchoring
High speed logical data filters for surveys with more than 100k completes
Advanced input validation using regular expressions
All question types + special question types such as drag & drop ranking
Custom exit pages and call back integration to panel companies
Advanced nested and least-filled-quota assignment capability
Support for images, Flash, video, and other media in surveys
Custom HTML ranges for complete control over the HTML / javascript
Advanced question matrices and tables
HTML WYSIWYG (What You See Is What You Get) Editor
Advanced condition editor
Hidden question type for calculating values, region codes on the fly
Secure images via ViewProtect®
SSL encryption
AJAX Web2.0 enabled controls
Question templates
Search and replace text
Upload multiple images at the same time with Flash uploader
And much more...

Did you know that Kinesis Survey™ is consistently rated the most intuitive software by those who watch our live over-the-web demonstrations?

Advanced real-time reporting

Kinesis Survey™ real-time reporting tools allow you to do most basic- to moderate-complexity reporting in real time directly within the application. Most of the charts and statistics can be exported to Excel™, CSV and SPSS™. Additionally all charts can be exported as high resolution images for Power Point™ presentations in a compressed ZIP archive. The standard reporting tools in Kinesis Survey enable you to:

Monitor your response rates and survey traffic in detail
Monitor the average time it takes to complete the survey
Drill down to view answers of specific respondents or subsets of respondents
Automatically generate charts of your results with statistics
Export any charts / statistics to Excel
Filter data as desired with all reporting tools
Filter large amounts of data with no waiting using high speed data filters
Produce real-time crosstabs with T-tests, indices and fully configurable banners
Batch update response data
Download RAW data and import data to a Microsoft Excel™ or SPSS™ or ASCII file
Quickly generate a topline report for client or in-house meetings
Collect, organize, and view media of all types -- from all types of devices
Post survey data upon completion to third party systems

Did you know that Kinesis Survey™ can provide any other type of reporting via custom integration?. We assist customers on a regular basis with their custom reporting needs.

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Context help system

Kinesis context help system

Kinesis Survey™ and Kinesis Panel™ both contain context help on virtually every function, a feature that lets you train as you go. Anywhere you see the context help icon help is available instantly with the click of your mouse. All help windows are moveable so you can have them open at the same time you interact with the page.

You can also get rapid support from our experienced customer support team via either phone or email.